Category: SBM Group

Dear Valued Customers,

We wish to inform you of recent cases of phone scams targeting banking institutions and related to lucky draw cash prizes. 

How does it happen?

•    Fraudsters call clients on WhatsApp or Viber pretending to be bank officers and inform clients that they  have won cash prizes following a lucky draw.

•    Then, they start to query for confidential information like NIC number, account number, password, PIN codes, OTP codes and other relevant financial details.

•    They might even threaten clients of losing the money if information is not provided in a timely manner.

Kindly note that SBM will never ask customers to share account information over phone calls. As such, you are advised not to respond to unknown international callers and it is also recommended to block these numbers. 

If you encounter such cases, please report them immediately to the Bank on 207 01 11/ 202 12 56 or by email at [email protected] 

Dear Valued Customers,
We wish to inform you that, due to scheduled system maintenance, the SBM website www.sbmgroup.mu will not be available for two hours as per below:

Date  
Time

Monday 26 October 2020 

 3.30 P.M. to 5.30 P.M.

Dear Valued Customers,

We wish to inform you that due to a scheduled system maintenance, our Internet Banking and Mobile Banking services will be temporarily unavailable as per the following:

Date 
Time

Friday 23 October 2020 – Saturday 24 October 2020

11.30 P.M. to 12.30 A.M.

Saturday 24 October 2020

4.00 A.M. to 5.00 A.M.

We apologise for all inconveniences caused and rely on your kind understanding.

SBM Mauritius Asset Managers Ltd and DTOS Trustees Ltd, the Manager and Trustee of SBM Universal Fund (the “Fund”) respectively, are pleased to advise the Unit holders of the Fund that a dividend payment of 36.22 cents per unit has been approved for the financial year ended June 2020.

The dividend will be paid on or before October 30, 2020 to all Unit holders registered at the close of business on September 18, 2020.

By order of the Manager

SECRETARY

September 25, 2020

SBM Mauritius Asset Managers Ltd and DTOS Trustees Ltd, the Manager and Trustee of SBM Yield Fund (the “Fund”) respectively, are pleased to advise the Unit holders of the Fund that a dividend payment of 31.27 cents per unit has been approved for the financial year ended June 2020.

The dividend will be paid on or before October 30, 2020 to all Unit holders registered at the close of business on September 18, 2020.

By order of the Manager

SECRETARY

September 25, 2020

Dear Valued Customer,
We wish to inform you of current suspicious phishing email attempts whereby hackers are using the Income Tax Return window to lure customers into disclosing sensitive information. 

How does it happen? 
Cybercriminals send random emails to customers claiming income tax refund has been approved and the amount will be credited to their account. 
Subsequently, they either request for bank account details or intentionally provide wrong account information and eventually request customers to update their bank account details by clicking on a URL. 
These emails can call for an immediate response with threats that refund might be delayed if prompt actions are not taken.
The actual intent of such emails is to drive recipients towards fake websites where they are deceived into downloading malicious files or entering personal and financial information.We invite our customers and the public in general to exercise utmost caution while attending emails requesting for sensitive data.
SBM will never ask customers to share account information over emails.
Always access our Internet Banking service through our website. 
For more information, kindly contact our customer service on 202 1256 / 207 0111.

EXTENSION OF VALIDITY OF CARDS EXPIRING 30 JUNE, 31 JULY & 31 AUGUST 2020

Dear Valued Customer, 

We wish to inform you that the  validity of all cards which expired on 30 June, 31 July & 31 August 2020  has been extended to 30 September 2020. 

Your card can therefore be used normally on ATMs and Points of Sales till  30 September 2020 until further notice.  For all your ecommerce transactions, kindly use expiry date as displayed on card.

Should you have any query, please do not hesitate to contact us on 202 1256 or by email at [email protected] We shall be glad to answer you. 
 
Kind Regards

Dear Valued Customer,

We wish to inform you that we are currently experiencing a downtime on our Mobile Banking Application due to an extended maintenance on the application. Our technical team is actively working to restore the situation.

In the meantime, we invite you to use our Internet Banking platform for your online transactions.

We apologise for all inconveniences caused and rely on your kind understanding.

Chers clients,
Nous vous informons qu’en raison d’une maintenance programmée, les services bancaires par Internet (Internet Banking) seront temporairement indisponibles aux dates indiquées ci-dessous :

 Samedi 5 septembre 2020 : de 1 heure à 3 heures du matin (heure locale)
 Dimanche 6 septembre 2020 : de 1 heure à 3 heures du matin (heure locale)

Nous nous excusons pour tout inconvénient et comptons sur votre aimable compréhension.